About Us – PLO Global BPO

About PLO Global BPO

Leading BPO Partner In The Philippines, Trusted By Over 100 Small & Medium Businesses

The story of PLO Global BPO began with a bold vision: to become a trusted partner for small and medium businesses seeking high-quality, efficient back-office support. Our mission was clear — empower organizations to operate seamlessly so they could focus on what truly matters: accelerating growth, expanding their reach, and strengthening customer relationships.

Within months, we officially launched operations, initially specializing in the healthcare sector. As demand for our solutions grew, so did we — expanding into finance, technology, customer service, and other fast-moving industries. This evolution allowed us to help companies around the world enhance efficiency, boost performance, and scale with confidence.

Today, PLO Global BPO delivers smart, scalable solutions that free businesses from operational burdens and unlock their full potential. From startups to global enterprises, we enable our clients to focus on delivering exceptional value while we take care of the rest.

Message From Our CEO

At PLO Global BPO, we believe that true progress comes from combining innovation, integrity, and a relentless focus on client success. Since our founding, our mission has been simple: to empower businesses with the tools and expertise they need to operate smarter, scale faster, and deliver exceptional value to their customers.

The world of business process outsourcing is evolving rapidly, and we are proud to be at the forefront of that change — leveraging technology, automation, and data-driven insights to create solutions that are agile, cost-effective, and future-ready.

Thank you for placing your trust in PLO Global BPO. Together, we will continue to push boundaries and build lasting partnerships that drive measurable impact.

— Patrick Benedicto, Chief Executive Officer, PLO Global BPO

Message From Our Country Manager

PLO Global BPO’s presence in the United States reflects our commitment to being closer to the clients and communities we serve. Our local team is dedicated to understanding the unique challenges of this market and tailoring solutions that deliver meaningful results.

We believe in building relationships that go beyond transactions — creating an environment where collaboration, innovation, and shared growth thrive. Whether you are a new client exploring opportunities with PLO Global BPO or a long-standing partner, we are here to support your success every step of the way.

— Jan Aric Jael, Country Manager, Philippines

Mission & Vision

With passion, integrity, and unwavering commitment, we deliver consistent, high-quality support that empowers businesses to thrive. We’re your dependable ally — ready to help you overcome challenges, seize opportunities, and scale with confidence.

Our Mission

To empower companies in delivering exceptional customer satisfaction through innovative, high-quality, and cost-effective service solutions.

Our Vision

To seamlessly connect global clients with their customers through a unified team committed to collaboration, innovation, and a culture of excellence.

Why Partner With PLO Global BPO?

99%

SLA Compliance

20+

Clients Monthly

200+

In-House Employees

350+

Projects Completed

About PLO Global BPO

Message From Our CEO

Message From Our Country Manager

Our Core Values

Integrity

Innovativeness

Inclusivity

Respect

Harmony

Unity

Mission & Vision

Our Mission

Our Vision

Why Partner With PLO Global BPO?

Unlock Big Savings

High English Proficiency

Robust Talent Network

24/7 Operations

Book Your Outsourcing Discovery Call

How can we help you today?

Get in Touch

Not Sure How To Start Outsourcing? Let’s Map It Out Together!

About PLO Global BPO

Message From Our CEO

Message From Our Country Manager

Our Core Values

Mission & Vision

Our Mission

Our Vision

Why Partner With PLO Global BPO?

Book Your Outsourcing Discovery Call

How can we help you today?

Get in Touch

Not Sure How To Start Outsourcing? Let’s Map It Out Together!

Book your free 60-minute consultation with our outsourcing expert and get a clear roadmap plus a custom quote aligned with your business goals.